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FAQ

What can I watch with TrueID One?

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TrueID One is an all-in-one entertainment package that combines a wide range of content, such as movies, series, anime, and TV shows, from Prime Video, TrueID+, WeTV, and iQIYI, all into a single subscription. It is a monthly package for all networks with auto-renewal.

Where can I watch TrueID One?

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TrueID One offers an extensive library of content from Prime Video, TrueID+, WeTV, and iQIYI.

  • For Prime Video, you can watch content on the Prime Video app, website, and TrueID TV Box. You'll need to activate your subscription through TrueID, and then create a Prime Video account to start watching.
  • For TrueID+, you can watch content on the TrueID app, TrueID website, and TrueID TV Box.
  • For WeTV and iQIYI, simply log in with your TrueID account on the partner apps, websites, or TrueID TV.

Can I watch movies and series on multiple devices at the same time?

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Yes. You can watch TrueID+, WeTV, and iQIYI on up to 2 devices at once while Prime Video supports simultaneous streaming on up to 3 devices.

Can I cancel my TrueID One subscription at any time?

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Yes, you have the flexibility to cancel your TrueID One subscription whenever you wish. It will automatically end at the conclusion of your billing cycle. You can easily cancel it on the TrueID app or website.
How to get started with TrueID One